Bryan Wildenthal Memorial Library FAQs

What are the Library's hours?
What is the Library's mailing address?
What are the Library's telephone numbers?
What is the Library's fax number? Can I use the Library's fax machine to send or receive faxes?
What do I need to check materials out from the Library?
Who can check materials out from the Library?
How long can I keep materials that I have checked out from the Library?
How can I renew library materials?
What are the fines for overdue materials?
What if the book (DVD, videotape, audiobook, etc.) I want is already checked out?
What is a TexShare Card and how can I get one?
How can I get my email login and password?
How can I access library materials remotely?
How much are photocopies?
How do I find materials in the Library?
How do I get an item that I couldn't find in the Library?
Where do I go to find historical information about the Big Bend?
What sort of ADA accommodations does the Library have?
Where is the Media and Instructional Technology Services (MITS) area and what do they do?
I am interested in working at the Library. How can I find out if you have any job openings?

What are the Library's hours?

Please see the library hours page for details.

What is the Library's mailing address?

Box C-109
Sul Ross State University
Alpine, Texas 79832 USA

What are the Library's telephone numbers?

Circulation Desk: (432) 837-8123
Information/Interlibrary Loan Desk: (432) 837-8272
Archives of the Big Bend: (432) 837-8127
Technical Services: (432) 837-8417
Library Administration: (432) 837-8124

What is the Library's fax number? Can I use the Library's fax machine to send or receive faxes?

The Library's fax number is (432) 837-8400.
Receipt and transmission of documents via telefacsimile are available to Sul Ross students, faculty, and staff by inquiring at the Administrative Office, 1st floor. Charges are 50 cents for the first page or cover sheet and 25 cents for each additional page.

What do I need to check materials out from the Library?

To check out materials, all library users must present a valid library card. Students, faculty, and staff use their current Sul Ross ID card, and Community Borrowers use their library-issued card. Sul Ross ID cards are issued by the University Department of Public Safety.

Who can check materials out from the Library?

Borrowing privileges are extended to students, faculty, and staff of the University as well as adult community members who are permanent residents of Brewster, Presidio, Pecos, or Jeff Davis counties and have obtained a Community Borrower Card. For information about becoming a Community Borrower, see Information for Community Borrowers and Visitors.

How long can I keep materials that I have checked out from the Library?

Circulating books - 3rd floor
Graduate Students and SRSU Faculty/Staff: Books are due on the last day of the current semester.
Undergraduate Students & Community Borrowers: 4 weeks during fall and spring semesters, 2 weeks during summer semesters

Reserve items - Circulation Desk, 1st Floor
Loan period are designated by each professor.

Bestsellers - 1st floor
4 week checkout during fall and spring, 2 week checkout during summer; Checkout limited to 2 bestsellers at a time

Audiovisual Media - Circulation Desk, 1st floor
Loan period varies by type of media.
Checkout limited to Sul Ross students, faculty, staff, and public school community borrowers.

Please note that reference books, Archives materials, and magazines/journals/newspapers do not circulate. Due dates for charged items can be confirmed online by utilizing the library's online account services.

How can I renew library materials?

Library items may be renewed if no fines are outstanding or another person has not requested the item. Items may be renewed online using your Library PIN or may be brought to the Circulation Desk. Read our renewal tips for instructions and information on renewal limits.

What are the fines for overdue materials?

Circulating Books
Graduate students: $1/day with $10 limit per book
Undergraduate Students/Community Borrowers:10 cents/day with $5 limit per book

Audiovisual Media
From 10 cents to $3 per day, depending on type of media

Reserve items
10 cents PER HOUR (using a 24-hour clock). If an item due at 9 am May 1 is returned at 9 am May 2, the fine is $2.40.

All interlibrary loan materials:
Please see the Interlibrary Loan Page for details.

Students: Unpaid fines of $3.00 or more halt borrowing privileges until the fine is paid below $3.00. Before a library user's record is cleared, full payment must be made at the Circulation Desk (keep your receipt as proof of payment). Three or more overdue books will also halt borrowing privileges. Outstanding obligations will block patrons from registering for classes or obtaining transcripts.

Please note that any items overdue for a year or more are considered lost and will be charged to your account as we run our end-of-semester reports. The full replacement price plus a $10 processing fee per item will be applied to your account if the items have not been returned to the library by that time. Once billed, your borrowing privileges may be suspended until payment is received.

The library does not accept replacement titles in lieu of payment for lost materials. To maintain the integrity of the library's collections, we reserve the right to conduct searches for replacement materials and choose titles which meet approved selection policies and procedures.

Please contact the Circulation Desk at (432) 837-8123 with any questions about overdue items.

What if the book (DVD, videotape, audiobook, etc.) I want is already checked out?

You may place hold reqests on library items that are currently checked out. Library staff will contact you when the items are available. Find out how to place a library hold request.

What is a TexShare Card and how can I get one?

Current Alpine campus Sul Ross students and staff can apply online for a Texshare card for borrowing items at participating libraries throughout Texas. To apply in person, bring your current Sul Ross photo ID card to the Information Desk on the 1st floor of the Library, and request an application. Please see the TexShare page for more information about TexShare.

How can I get my email login and password?

All Sul Ross and RGC patrons retrieve their login/password/email address/PIN/CWID and get help with login problems, Microsoft Office programs, Blackboard support, and basic computer functions (e.g. writing to a CD), by calling the 24/7 Sul Ross Help Desk: 8765 on the Alpine Campus; 837-8765 in Alpine; or 1-888-691-5071 toll free. More information about the Help Desk is available at http://www.sulross.edu/pages/4401.asp.

How can I access library materials remotely?

Remote access has the same look and feel as on-campus access if you know your Sul Ross email username and password. When you try to access a licensed database from off campus, you will be prompted for this username and password. If you have questions, call the Wildenthal Memorial Library (432) 837-8272.

How much are photocopies?

Photocopy machines are on the 1st floor and use 8 ½ x11, 8 ½ x14, and 11x17 paper. Copies cost 10 cents per page. Change is available from the Circulation Desk or from a change machine in the Copier Room. Inquire at the Circulation Desk for assistance with copiers or other services.

How do I find materials in the Library?

Most items are shelved in 'open stacks' (accessible to library users) according to the Dewey Decimal system, but Reserves, Special Circulation items, Media, and Archives' materials are shelved in 'closed stacks'. These items are retrieved for library users by staff members.

Bound and current printed issues of magazines and journals are shelved alphabetically by title.

Theses written by Sul Ross grad students are after the end of 900's, 3rd floor. Theses are arranged alphabetically by author's last name. Copies of Sul Ross theses are also held in the Archives of the Big Bend. Their records are included in WebCat.

How do I get an item that I couldn't find in the Library?

Sul Ross students, faculty, and staff may utilize Interlibrary Loan (ILL) in order to obtain books and articles not owned by the Wildenthal Library. Please see the Interlibrary Loan home page for more information.

Where do I go to find historical information about the Big Bend?

The Archives of the Big Bend collects materials documenting the history and culture of the Trans-Pecos and the Big Bend areas of Texas, with emphasis on Brewster, Jeff Davis, and Presidio counties. Please see The Archives of the Big Bend home page for more information.

What sort of ADA accommodations does the Library have?

Qualified students with disabilities requesting academic accommodations to facilitate full participation in the programs, services, and activities at Sul Ross State University should contact SRSU Disability Services in room 112 of Ferguson Hall or (432) 837-8203.

In cooperation with SRSU Disability Services, the Library provides access to an ADA workstation with the following programs: Big Shot, Window Eyes, Wynn, and Zoom Text. Please inquire at the Information Desk for assistance using the workstation.

Where is the Media and Instructional Technology Services (MITS) area and what do they do?

The Media and Instructional Technology Services area is located on the first floor of the Library and provides technology training workshops and tutorials for faculty and staff, support for our course management system (Blackboard), as well as other services and support. Please see the MITS home page for more information.

I am interested in working at the Library. How can I find out if you have any job openings?

The Library and Archives are the second largest employer of students on the Sul Ross campus. We have a wide variety of positions that are funded through work-study and institutional funds for 10 to 19 hours per week, depending on departmental need. To be considered for employment each semester, you must be enrolled in at least 6 hours during the Fall or Spring semesters and 3 hours during the summer semesters. All jobs require that you be dependable, punctual, and have a strong work ethic. Jobs in the Circulation Department require you work one evening shift a week or one day of the weekend. All work hours are scheduled around students' classes.

Our student assistants perform tasks like processing new books for the stacks, checking in and shelving periodicals, checking out and checking in materials to patrons, shelving books, keeping the library shelves neatly in order, helping patrons with materials "On Reserve", etc.

Apply now! Our jobs are in high demand by students!

If you are interested in working in the Library, please contact the following:
Circulation Department - Cindy Lockwood, 837-8123
Technical Services Department - Maria Miranda, 837-8758
Archives of the Big Bend - Melleta Bell, 837-8388

For librarian and staff positions please see the SRSU Job Openings Page.