Telephone Services
Monthly Billing Procedures
The Office of Information Technology is responsible for the dissemination of monthly long-distance call detail statements and allocation of variable line charge rates. Included in the variable line charges are monthly recurring charges for local calling, circuit charges and miscellaneous fees assessed by telecommunication providers. Billing questions may be directed to the Office of Information Technology at extension 8702.
Policy for Account Manager Responsibilities
Long-distance calls are billed by account code to the appropriate general ledger account. All calls placed using the authorization code will be for Sul Ross State University business only. Personal use of this system is not allowed. Account managers are responsible for authorizing the assignment of codes to their respective employee and for reviewing the monthly call detail for employee. In reviewing monthly call detail, the account manager should consider the following. The average call lasts only about three minutes. Does the employee's position require lengthy conference calls? Is there an unusual pattern of repetitive calls to the same number with longer duration? Such patterns might indicate personal use and as an account manager you are responsible for ensuring the appropriate use of the state's resources.

Phone FAQs
Cisco 7940-7960 Telephone User Guide
Cisco Telephone and Voicemail Quick Guide
Cisco Unity Voicemail User Guide
Cisco Unity Call Manager Features