OIT Projects Completed

Projects Completed in Last Academic Year: 18

Project

Description

Goals met

Date Completed

Team/ Department

Kudos to…..

Clean Address Software add-on to Banner that corrects postal addresses and ensures address accuracy.

Improve Effectiveness and Efficiency

7/30/2013 Enterprise Application Services Mohammad Obiedat
Identity Finder Central Console Provide ability to scan desktop and laptop computers for confidental and personal information and advise on actions to mitigate the identified risk.

Increase Security

Increase Customer Empowerment

7/3/2013 Information Security John Sanders
Office 365 - Lync Provide Lync (chat) services to faculty and staff. Increase Customer Empowerment and Satisfaction 6/3/2013 Infrastructure Greg Friedline
Barracuda Backup System Implement a redundant backup system to store and protect mission critical data.

Increase Sustainability

Increase Resiliency and Availability

5/30/2013 Infrastructure Greg Freidline
Touchnet: Payment plan and e-bill Provide an online portal for students and parents to pay fees using crdit cards, debit cards and ACH.

Increase Customer Empowerment

Increase Automation

Increase Sustainability

Improve Effectiveness and Efficiency

Increase Resiliency and Availability

Improve Security

Increase Customer Satisfaction

Improve Ease of use: Make an existing process simple

 

5/21/2013 Finance and Enterprise Application Serivces Mohammad Obiedat, Oscar Jimenez
Touchnet Marketplace Online portal and shopping cart as well as online credit card processing for events and registrations.

Increase Security

Increase Customer Empowerment and Satisafaction

5/15/2013 Enterprise Application Services Mohammad Obiedat

Migrating Student email from Postfix to Exchange 2012

All students are on Exchange 2010 with increased storage and additional functionality.

Increase Customer Satisfaction;

Increase Automation;

Improve Effectiveness and Efficiency;

Improve Ease of use: Make an existing process simple;

 

9/1/2012

Infrastructure Services

Greg Freidline

DE rooms upgrade: RGC

12 DE classrooms on 3 sites in RGC have been upgraded with HD equipment and control panels.

Increase Customer Satisfaction;

Increase Automation;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Improve Instruction (service and delivery);

Increase Knowledge Management

9/1/2012

RGC-OIT

Joseph Langford

OIT website

Design of new OIT website that is services oriented on Drupal platform is complete. This site will be used as a model site in trainings during content migration.

Increase Customer Satisfaction;

Improve Effectiveness and Efficiency;

Improve Ease of use: Make an existing process simple;

 

9/26/2012

Enterprise Application Services

Archana Dash and Adam Heidrick

Phone upgrades and set up of SRST

Completed upgrading ageing phone infrastructure at RGC and configure the setup in such a way that connectivity is not lost incase Alpine campus goes dark

Increase Customer Satisfaction;

Increase Automation;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Improve Instruction (service and delivery);

Increase Knowledge Management

 

9/14/2012

RGC-OIT

George Hernandez and Joseph Langford

Security Awareness Training

Implement “Securing the Human” security awareness sessions.

Improve Security;

Increase Knowledge Management;

Increase Resiliency and Availability;

 

11/2/2012

ISO

John Sanders

Learning Management System

Recommendation submitted to EC.

Increase Customer Satisfaction;

Increase Automation;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Improve Instruction (service and delivery);

Increase Knowledge Management

 

12/18/2012

LMS taskforce

Members of LMS taskforce

Banner Relationship/ Communication management

Increase enrollments and communications with student recruitment and retention. Develop campaigns for student recruitment.

Increase Automation;

Improve Effectiveness and Efficiency; Improve Ease of use: Make an existing process simple; Increase Customer Empowerment

12/18/2012

Enterprise Application Services

Mohammad Obiedat

Application Check Status

Banner has been configured and setup to provide an online system/ website where students can go to a webpage and check the status of their application.

Increase Customer Satisfaction;

Increase Automation;

Improve Effectiveness and Efficiency;

Increase Customer Empowerment;

Increase Sustainability;

12/18/2012

Enterprise Application Services

Mohammad Obiedat

Banner reporting instance

An ad-hoc clone to run Argos so that the production instance is not impacted due to queries.

Increase Automation;

Improve Effectiveness and Efficiency; Improve Ease of use: Make an existing process simple; Increase Customer Empowerment

Improve Security;

12/30/2012

Enterprise Application Services

Mohammad Obiedat

Website migration

Innovative framework and strategic positioning: The new website has a modular framework affording us tactical flexibility to expand and incorporate futuristic internet-enabled technologies and web-applications in the areas of social networking and mobility. Currently we have incorporated Facebook, YouTube, Twitter, Flickr and RSS feeds.

Unified-voice platform: Alpine and RGC are on the same site. In the new model, faculty and staff (stakeholders) as content managers are empowered to manage content on their own and successfully communicate success stories of our University and System to our customers, community, prospective students, shareholders (governmental agencies, donors, alumni, etc.) and reporting agencies.

Branding toolbox for consistency: We created and established a branding toolbox for the new website (http://www.sulross.edu/page/1183/branding-toolbox), so that all content managers could use consistent colors, logos, images, etc.

Open source: The website is built using a free open source content management system (CMS), Drupal.

Organizational inclusivity: The design of the website is such that content is easily accessible (by customers) and manageable (by stakeholders). 100 content managers across the 4 campuses were trained, all of whom contributed content and updated their respective webpages.

Increase Customer Empowerment;

Increase Automation;

Increase Sustainability;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Improve Security;

Increase Customer Satisfaction;

Improve Ease of use: Make an existing process simple;

Improve Instruction (service and delivery);

Increase Knowledge Management;

2/1/2013

Enterprise Application Services

Archana Dash

Banner roadmaps and health check

Roadmaps and the health check reports for Banner with recommendations from Ellucian consultants have been submitted to EC for further review and action.

Increase Sustainability;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Improve Security;

 

4/16/2013

Enterprise Application Services and Ellucian

Mohammad Obiedat

Replace Display units and associated programming in RGC-ITV classrooms

Replace ageing display units in ITV classrooms in RGC.

Increase Customer Empowerment;

Increase Automation;

Increase Sustainability;

Improve Effectiveness and Efficiency;

Increase Resiliency and Availability;

Customer Satisfaction;

Improve Ease of use: Make an existing process simple;

Improve Instruction (service and delivery);

 

3/15/2013

OIT-RGC

Joseph Langford