Lobo Technology Assistance Center (LTAC)

Having IT issues and can't find the solution on our site? Call Helpdesk at 432-837-8888 to find a solution to your IT problems. Online at https://techassist.sulross.edu.


LTAC Ticket System (click here)

Available 24x7x365

Please use your email/domain credentials to log in and submit requests for quicker response.

Click Here for a User Manual to the LTAC Ticket system


Forgotten Password?

LoboPass/Password Reset (click here)

Please use your Banner "A" number and PIN (same as Self Service Banner) to log in.

Click Here for User Guide to LoboPass/Password Reset

 


LoboLaunch Tech Tips (click here)

Technology tips and resources for Student, Faculty, and Staff.


Contact Us: 

               

Phone Support:

Number: 432-837-8888 (x8888)

Toll Free number: 1-888-837-2882

 

In-person:

Please stop by BAB 101 anytime during regular hours for in-person help desk services or the Library during the weekend.

 

Hours of Operation:

Weekdays: Monday through Friday 8:00 am to 7:00 pm in BAB 101

NOTE:  "Between the Semester hours":  Monday through Friday 8:00 am to 5:00 pm in BAB 101

 

Laptop Loan Program:

Emergency laptop loaners are available through LTAC for faculty and staff. You must submit a request, complete an agreement (click here), and bring the signed original agreement when you are contacted to pick up the laptop.

 

MS Office and Windows 7

As part of our Volume Licensing Agreement with Microsoft, Faculty and Staff may purchase, at cost, one copy for work use at home of Microsoft products.  We have Windows 7, Microsoft Office 2010 for Windows, and Microsoft Windows 2011 for Mac.  In order to purchase, please complete the software request form (click here), pay the cashier's office, and bring the form and your reciept to BAB 101 to pick up your software.

 


How to and FAQ

Click Here for a User Manual to the LTAC Ticket system

Click Here for User Guide to LoboPass/Password Reset