SRSU Blackboard Information and Help

Blackboard is a web-based learning environment that enables instructors to enhance on-campus learning and/or deliver distance learning by bringing their course materials, class discussions, assignments and assessments (tests/quizzes) to the web. Your instructor will let you know if your class uses Blackboard or not.

Logging In To Blackboard

For Blackboard access and login instructions (how to get your Username and Password), view the New Student Tech Tips page.

SRSU Blackboard News (Fall 2008)

UPDATE: Beginning with the Summer I 2008 term, all Blackboard courses were created in the Blackboard Academic Suite ver 7.3 and this has become our official Learning Management System for instructors and students. Our old Blackboard Basic server has been phased out slowly and was taken off-line as of the Summer II, 2008 semester. As of the Fall 2008 semester, you may consider us completely shifted over to the new system. If anyone has any questions concerning our migration over to the new Blackboard Academic Suite ver 7.3, please contact one of your Blackboard support people listed below.

Please check out the Media & Instructional Technology Services Blog for the latest updates on SRSU support issues concerning Blackboard as well as New Media Technologies, Web 2.0 Resources, and much more. An RSS feed is available.

IMPORTANT: We continue to experience problems with students using the Internet Explorer v7 browser with Blackboard, **especially with any online testing**. This seems to not just be a local problem, but one that many other schools running Blackboard are experiencing as well. For the time being your SRSU Blackboard Support people are advocating that you urge your students to use the very popular (and stable w/ Blackboard) Mozilla Firefox v3 browser when accessing your course in Blackboard and *especially* when taking online tests. It is a free download and easy to install, you can even have both it and Internet Explorer running on the same computer if you wish. The Mozilla Firefox download page URL to post for your students is: http://www.mozilla.com/en-US/firefox/  (the link can also be found in your course's "Help & Resources" area)

Blackboard Academic Suite 7.3 Instructor's Manual

• HTML version
• PDF version

Bb 7.3 How-To's & Guides - Customized for Sul Ross Faculty

• Faculty Guide to Using Blackboard Academic Suite 7.3

Bb 7.3 How-To's & Guides - Customized for Sul Ross Students

• Student Guide to Using Blackboard Academic Suite 7.3

Bb 7.3 Tutorials, Tricks and Techniques From All Over

• Blackboard's Quick Video Tutorials
• How to use Blackboard 7.3 Features (from U of TN - Chattanooga)
• New Features in the Discussion Board/Forum Tool (from Boise State)
• Setting Up & Using Blackboard's Early Warning System (from University of North Florida)
• Online Blackboard Quiz (Question Pool) Generator (from College of Southern Idaho)

SRSU Blackboard Support Contact Information

If you are experiencing trouble with any area of Blackboard, you can contact the OIT Helpdesk for help. The OIT Helpdesk is available any time, day or night, seven days of the week.

• From on-campus call: 8765
• From off-campus call: (888) 691-5071

Tim Parsons, Alpine-RGC Blackboard Support
E-Mail: tparsons@sulross.edu
Phone: (432) 837-8668

Letitia Wetterauer, Weekend Blackboard Support
E-Mail: lwet393@sulross.edu
Phone: (830) 703-4823