About the Office of Records and Registration

Message from the Registrar:

On June 21, 2019, all Sul Ross systems were compromised by a ransomware attack. Systems are being brought back online, but email continues to be affected. An alternate email account has been created in the meantime. If you need to email the Registrar's office for any reason, use the address sulross.registrar@gmail.com. Please be sure to include your name, A number, and campus in all correspondence.  Certain other services are also unavailable. Specifically, we are unable to process requests for official transcripts for students enrolled since summer 1999. We know how important your transcript is for employment purposes and for application to schools and universities. I can assure you that we are working diligently to retore this service. In the meantime, you may still view your records in LoboOnLine and print an unofficial copy (print using your web browser's print option). See How to Order Official Transcripts Online (through step 2) for more information. You may order a transcript using these instructions, but we will not be able print until that functionality is restored. We have no estimate for when that will happen. If all enrollment history occurred prior to the summer of 1999, your transcript is recorded on paper and an official copy can be produced. See Special Instructions for Alumni for ordering instructions. Send your completed request form to the temporary email address listed above.

Let me know if I can be of assistance in any way.

Pamela Pipes
University Registrar
(432) 837-8049


Services Provided

  • Transcript Evaluation Services
  • Registration: in-person and LoboOnLine
  • Schedule Changes: in-person and LoboOnLine
  • Withdrawal Processing
  • Produce and Provide Academic Transcripts
  • Produce and Provide Enrollment/Degree Verifications
  • Maintenance of Student Information
  • Grade Processing
  • Production of State Reports
  • Web-Supported Faculty Services
  • Compliance with FERPA and GLB Act
  • Veteran Education Certification
  • Residency Determination (Residency Determination Official - Registrar)

Mission Statement

The mission of the Office of Records and Registration is to help identified students enroll and then succeed by providing first-rate customer service to faculty, staff, students, their families and other publics; with a particular emphasis toward processes related to academic records, academic progress, enrollment data, classroom support and academic certification. We will accomplish this mission by striving toward excellence in everything we do, challenging ourselves to be as efficient and effective as possible in our work, seeking out new and better ways of doing business for ourselves and the publics we serve and creating an environment in the office and on campus which encourages growth, supports academics, respects people and differences, promotes communication and participation and cultivates a performance culture.