Transcript Requests

Online Ordering Services

Printed hard copy transcripts, electronic transcripts, and FedEx delivery service are all available online through Credentials Solutions, Inc.

If you have your LoboOnLine credentials (A number and PIN), order by logging in to LoboOnLine. This allows you to avoid completing the Signature Authorization form:
1. Log into LoboOnLine.
2. Select Student tab.
3. Select Student Records.
4. Select the Order Official Transcript link - this redirects you to Credentials Solutions, Inc.
6. Follow the provided instructions to complete your order.

If you are not able to log in to LoboOnLine (don't know your A number/PIN, never had one):
1. Use Credentials Solutions, Inc. to place your order.
2. Follow the provided instructions to complete your order.
3. Use a mouse or touch screen to complete the authorization process.

When placing an order online, we recommend using Edge, Mozilla Firefox, or Safari web browsers. The pop-up blocker may need to be disabled in order to access the order page.

Federal Express delivery is only available when placing an online order. E-Transcript and First Class mail delivery is also available. Credit or debit cards are accepted for payment.

Free transcripts

A Publications and Records fees was approved and assessed to all students beginning in the fall 2004 term. If you attended Sul Ross fall 2004 or later, you paid this fee and are entitiled to two free paper transcripts per term in which the fee was paid. You must request your free transcript(s) in writing using the paper transcript request form. There are no “rush” options available for free paper transcripts. Processing and delivery via USPS may take up to two weeks. If you attended prior to fall 2004, you did not pay the fee and are not entitled to free transcripts. Please use order through Credentials Solutions, Inc.

Free paper transcripts are printed in either Alpine or Eagle Pass. Paper transcripts can be given to the student (valid photo ID required) or delivered by First Class mail. Federal Express delivery is only available when placing an online order through Credentials Solutions, Inc. Students are responsible for providing the correct delivery address.

In Person Requests (valid photo ID required)