The SRSU Blackboard Online Support Desk is where faculty can direct all your Blackboard questions or requests. For instance, if you are the instructor of record for a Blackboard courses and need to add a TA, GA, or additional instructor to your course(s), merge course sections, need help with course copying content, need help with using a Blackboard feature in your course (such as Collaborate Ultra), etc., contact the Online Support Desk.
The Blackboard technical support desk is open 24 hours a day/7 days a week for your convenience. To reach the support desk:
- By calling 888.837.6055
- Via email blackboardsupport@sulross.edu
Don’t hesitate to request a web-conference one-on-one with an ID!
SRSU BLACKBOARD FACULTY RESOURCES & SUPPORT NEWS – UPDATED FOR WEEK OF April 20th, 2026
SPOTLIGHT ON: Spring 2026 All-Campus Virtual Brown Bag & Faculty Forum
WHAT: Spring 2026 All Campuses VIRTUAL Brown Bag & SHSU Faculty Forum Event for all SRSU Instructors!
HOW: Click here to join this Zoom Event on Friday @ Noon!
OR USE: https://shsu.zoom.us/j/88067479196
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1) BLACKBOARD ULTRA SUPPORT & “BY APPOINTMENT” ONE-ON-ONE SESSIONS.
SRSU Blackboard Admin & Support Tim Parsons -tim.parsons@sulross.edu
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-ALSO AVAILABLE TO ALL SRSU FACULTY- Digital Teaching How-to By Appointment
If you can’t make the times for some of our Digital Teaching Webinars or don’t see what you want listed in our offerings, why not sign up for a “By Appointment” session with an Instructional Development team member? Use our convenient form and let us know what you’d like to go over and when you have availability. Schedule By Appointment sessions for yourself, your program, or even your entire department!
Register for a By Appointment session TODAY for:
- Migrating old content to Bb Ultra
- Course Design
- Plan/Design Your Program
- Technology Integration
- Accessibility
- Much more!
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NEW SRSU Faculty Training Center – Alpine Campus BAB 319!
For more information or to schedule virtual one-on-one or for any BAB 319 on-site training.
Contact Rachel Carvajal – rcarvajal@sulross.edu
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2) REGISTER NOW @ SHSU Online – APRIL BLACKBOARD ULTRA & DIGITAL TEACHING WEBINARS
All April digital teaching webinars are now available for free registration
April Webinars:
4/21 @ 2PM – AI 201: Session 3: Designing Sustainable & Defensible AI Practices 🆕
4/22 @ 1PM – Is your Gradebook Finals Ready? 🆕
4/23 @ 1PM – Increasing Your Course Accessibility Score (Title II) 🆕
4/28 @ 1PM – Office Hours: Ask FacDev Anything
4/30 @ 2PM – April Faculty Showcase
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All APRIL digital teaching webinars are now available for free registration
APRIL SPOTLIGHT WEBINAR DESCRIPTIONS (THIS MONTH):
AI 201: Session 3 – Designing Sustainable & Defensible AI Practices
This session guides faculty in moving from isolated AI use toward sustainable, consistent, and defensible AI practices grounded in learning goals and academic integrity. It emphasizes reducing reactive, tool-based policies in favor of principle-driven approaches that are clear to students, manageable over time, and aligned with individual teaching values.
Office Hours: Ask FacDev Anything
Drop in for dedicated time with the SHSU Faculty Development team. Bring your questions, brainstorm ideas, or get one on one support in a relaxed small group setting. Your time, your agenda.
April Faculty Showcase
Get inspired by your colleagues! Faculty from SHSU, SRSU, LIT, LSCO, and LSCPA are invited to share how they are using Blackboard tools and creative course design to enhance student learning. Discover ideas you can adapt right away.
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If you missed any of the free webinars over the spring/summer/fall so far, visit the SRSU Faculty Central “Teaching Online with Blackboard” Organization Site to find webinar recordings and slide decks / resources (SEE: #3 Below)
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3) REGISTER NOW FOR THE DIGITAL EDUCATION SUMMIT #DES26 – Free Online Conference June 25-26!
Presented by SHSU Online! Join us June 25–26, 2026, for this free, two-day virtual event focused on advancing excellence in online teaching and learning.
Registration is now open: https://digitaleducationsummit.com/
This year’s keynote speakers include:
Day 1 (June 25): Dr. Michelle Weise, Chief Impact Officer at The Kern Family Foundation, will explore how higher education must evolve to prepare learners for a rapidly changing world of work.
Day 2 (June 26): Dr. Justin R. Louder, Associate Vice President for Academic Innovation at Blackboard, will discuss how artificial intelligence is reshaping teaching, learning, and assessment.
Register now and submit your proposal to join us for two days of connection, innovation, and inspiration.
Link to Register: https://digitaleducationsummit.com/
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3) ULTRA WEBINAR RECORDINGS AVAILABLE in the Faculty Central “Teaching Online with Blackboard” Organization Site
To access our Faculty Central “Teaching Online with Blackboard” instructor resource site within Blackboard:
Choose the “Teaching Online with Blackboard” link in your “SRSU Faculty Central” module on the institutional landing page.
Inside the ToWB site you’ll find:
NEW – Student Engagement in Large(r) Online Classes
NEW – Effective Assessment in the Age of AI
NEW – Enhancing Your Course with Video: Blackboard & Kaltura in Action
… and so much more in the new SRSU “Teaching Online with Blackboard” instructor resource site!
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Videos on new Ultra features – A new YouTube video playlist has been put together by SHSU Online covering significant new Bb Ultra features this past fall including a new Content Designer for Ultra documents, as well as another great new feature, the ability to Convert a File into a content block in an Ultra document.
To see the whole playlist of episodes: New Features For Ultra in Fall 2024 – Highlights
For More on AI in Blackboard, watch this TSUS/SHSU video series: The AI Design Assistant for Blackboard Learn Ultra
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Students can access their SRSU Blackboard Student Support / Orientation site within Blackboard from the SRSU landing page:
Choose the “SRSU Student Central – Blackboard Student Support / Orientation” link in the “SRSU Student Central” module at the top of our landing page.
**A Blackboard Student Support Orientation site link has been added to all fall 2025 Blackboard Ultra course shells!**
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5) BLACKBOARD SPRING 2026 COURSE INFORMATION & SUPPORT INFO:
2026 Blackboard course shells are set to automatically become available to students on their first official class day and are set to automatically become unavailable to students a week after the final official class day.
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SPRING 16-WEEK TERM – SRSU2026SPRG – Blackboard courses will automatically open on the first-class day (01/14/2026) and will automatically close a week+ after the final class day (05/06/2026) on 05/15/2026.
SPRING 1st 8-WEEKS TERM – SRSU2026SPRG10 – Blackboard courses automatically opened on the 1st-8-week first class day (01/14/2026) and will automatically close a week after the final class day (03/06/2025) on 03/13/2026.
SPRING 2nd 8-WEEKS TERM – SRSU2026SPRG11– Blackboard courses will automatically open on the 2nd 8-weeks first class day (03/10/2025) and will automatically close a week+ after the final class day (05/06/2025) on 05/15/2026.
TO REQUEST A DIFFERENT AUTOMATIC OPENING /CLOSING DATE FOR YOUR 16-WEEK AND 8-WEEKS COURSES: Simply contact your Blackboard support at blackboardsupport@sulross.edu and make an open/close date change request.
If you are the instructor of record for a spring 2026 Blackboard course and you need to add a TA, GA, or additional instructor to a course, need to have course sections consolidated, course copied, converted to Ultra, etc. you may request this by contacting our 24/7 Online Blackboard Support Desk at: email- blackboardsupport@sulross.edu or call- 888.837.6055 anytime, 24/7!
Don’t hesitate to request a web-conference one-on-one with an ID!
You may also email your SRSU Team of Blackboard Instructional Designers directly:
Tim Parsons – tim.parsons@sulross.edu
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SRSU Nursing Program Faculty Support
Angela McGuyer – mmj20ew@sulross.edu
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Title V PPOHA – Accelerating Access and Opportunity in West Texas – Faculty Support
Rachel Carvajal – rachel.carvajal@sulross.edu
More SRSU faculty and student support resources may be found at ourSRSU Blackboard webpage
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The following are popular faculty resource links. More information can be found by accessing your SRSU Teaching Online With Blackboard (TOWB) site within Blackboard (see above).
| Content | Manage Course | Training Resources |
Academic Affairs / Instructional Services
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- BAB 104
- PO Box C-106
- Alpine TX 79832
- 432-837-8524 | 432-837-8525